HomeSymbion Healthcare rebrand

SELECTED EXPERIENCE / SYMBION HEALTHCARE

A simpler story.
Built across the business.

Earlier in my career, I led a national healthcare rebrand at Symbion, connecting company positioning, the ten. brand platform, and patient education. The aim was to make a complex business easier to understand.

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MY CONTRIBUTION
Led the national rebrand
THE SCOPE
Positioning, brand platform & patient education
THE WEBSITE VIEWS
Historical captures from 2012 & 2013

01 / A CONNECTED BRAND STORY

More than
a new look.

Different audiences needed different things from the same business.

At Symbion Healthcare, I led a national rebrand that connected the company’s positioning, its cultural platform, and its communication with partners, prospective team members, and patients. The aim was a clearer story with a useful next step for each audience.

The work brought together Simply. Healthcare., the ten. platform, and Open Door Surgery patient education.

02 / THE WEBSITE, BEFORE & AFTER

See the shift
in the presentation.

The earlier homepage introduced Symbion through its surgical-facility network. The later page led with a clearer positioning statement and distinct paths for its audiences.

BEFOREDECEMBER 2012 CAPTURE
Earlier Symbion Healthcare desktop homepage with blue-and-gold branding, a corporate introduction, and surgical photography.

A corporate introduction centered on the surgical-facility network.

AFTERMAY 2013 CAPTURE
Symbion’s rebranded desktop homepage showing Simply. Healthcare., partner and team pathways, the ten. platform, and Open Door Surgery.

One connected presentation of positioning, culture, business support, and patient education.

Historical desktop captures at the same browser width. Dates refer to the preserved pages, not an exact project launch.

THE BRAND PLATFORM
ten.

A way to connect culture
with the business story.

03 / POWERED BY TEN

Principles people
could put to work.

The company already had values to draw on. Through the ten. platform, I brought those cultural principles into the brand and its communication, rather than treating the rebrand as a new look alone.

The archived platform linked the way people worked with the support Symbion offered. Three themes, expressed in plain language:

Integrity
Act with honesty and follow through on commitments.
Ownership
Take responsibility for the work and the contribution you make.
Gratitude
Recognize the people and contributions behind the business.

FROM CULTURE TO THE BUSINESS

The cultural platform sat alongside six headings that organized Symbion’s core services.

  • Lead
  • Grow
  • Innovate
  • Excel
  • Comply
  • Thrive

04 / A PATIENT-FACING EXPRESSION

An open door
to understanding.

OPEN DOOR SURGERY

For patients, the story needed to start with their questions.

Open Door Surgery brought patient education into the same brand environment, offering a behind-the-scenes look at surgery and surgical procedures.

My campaign work also included designing an animated video for a national effort encouraging patients to ask about ambulatory surgery centers for outpatient surgery. The full campaign is below.

05 / PATIENT EDUCATION IN MOTION

Clear information.
A useful next step.

I designed this animated campaign to explain an unfamiliar healthcare option in plain language, with a straightforward next step: ask your doctor about ambulatory surgery centers.

SYMBION: WHY CHOOSE AN ASC?2012 CAMPAIGN · 1:35

Originally published by SymbionHC on December 11, 2012. Shown as historical creative work, not current medical guidance.

Campaign focus: explain the outpatient surgery-center option in plain language and give patients a clear next step: ask their doctor.

WHAT CARRIES FORWARD

A brand should help people
know what to do next.

This was a national business, but the lesson applies at a smaller scale: understand the business, make the story relevant to the people it serves, and carry the thinking into useful work.

Today, at Proof + Presence, I bring that approach to growth strategy, everyday operations, and practical AI or tool adoption. The starting point is the person doing the work and the task they need to handle. Technology serves that purpose.

ABOUT THIS WORK

Selected brand and campaign work from my time at Symbion Healthcare, before founding Proof + Presence.

LOCAL ROOTS. A WIDER REACH.

Rooted in Middle Tennessee.
Available across the U.S.

Starting close to home in Middle Tennessee and Huntsville, Alabama. Working remotely with owner-led businesses across the country.

NO POLISHED PITCH NEEDED

Tell me what’s good.
And what could work better.

You don’t need to know which service to ask for. Tell me about your business, and we’ll talk through where I can be useful. Discovery starts at $995; growth, operations, and AI tool projects have their own agreed scope and price.

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